Managed IT plan
Astra Remote
Remote support and IT coordination for small teams.
EGP 3,000 / month
- 5 included users
- 0 regular visits / month
- 0 emergency visits / month
- Client business hours
Clear starting points
Managed IT packages
Each plan combines remote help with a defined level of onsite coverage. Add-ons and approved custom terms are confirmed in your quotation and agreement.
Managed IT plan
Astra Essential
Remote support plus a planned onsite visit each month.
EGP 5,000 / month
- 10 included users
- 1 regular visit / month
- 1 emergency visit / month
- Client business hours
Managed IT plan
Astra Business
Broader daily coverage and two planned onsite visits.
EGP 8,000 / month
- 20 included users
- 2 regular visits / month
- 1 emergency visit / month
- 12-hour remote coverage
Managed IT plan
Astra Complete
Around-the-clock support with frequent onsite care.
EGP 13,000 / month
- 30 included users
- 4 regular visits / month
- 2 emergency visits / month
- 24/7 remote coverage
Managed IT plan
Dedicated IT
Your dedicated onsite engineer, backed by AstraTech.
From EGP 39,000 / month
- Dedicated onsite engineer
- Onsite shift by agreement
- Team backup and escalation
- Dedicated onsite coverage
Prices shown are per month and before any applicable tax. The final scope, effective dates and payment terms are confirmed in a reviewed commercial proposal.
Additional service
Published reference rates
Included visit allowances are used first. Additional work requires the applicable approval and agreement or quotation path.
Scheduled extra visit — up to 4 hoursEGP 1,500
Extra emergency visit during coverageEGP 2,000
After-hours emergency onsite visitEGP 2,500
Additional onsite hourEGP 500
Need help choosing?
Use our plan finder to turn your team size and support needs into a practical starting point.